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"Pink isn't a color. It's a lifestyle." - Chumbalaya
"...generalship should be informing list building." - Sir Biscuit
"I buy models with my excess money" - Valkyrie whilst a waitress leans over him


Friday, September 2, 2011

Wayland: Rest of the World Update


For those of you not paying attention to still ensuing embargo and high Games Workshop prices in Australia, here's a tidbit for you. Wayland has been working on getting another store setup where they can legally ship to the rest of the world and there has been some disgruntlement in relation to this as it hasn't happened yet. The letter below outlines this but before we do this I'd like to point something out. A lot of defenders of GW/GW themselves are saying price increases are natural in Australia and those costs cover wages, rent, stock, etc. Let's put this in perspective. I could get GW products from Wayland including shipping for roughly 50% off. Vince and I just ordered two 40ish point Warmachine armies from Wayland for about 10% off retail in Australia. Normally with those sort of prices I'd have bought locally but since we were getting the pre-order two-player box, it was easier to have it shipped in one go. Now PP doesn't have their own stores obviously but they seem to be able to account for the increased price per sale in Australia without gouging their customers.



Side note: please don't discuss PP v GW prices/game systems/etc., this was just used as a relative reference point. I've always maintained if I could buy 40k in Australia that was 10-20% more expensive than the rest of the world, I'd buy it locally to support locals. *waits on GW*


Anywho, here's the Wayland letter.

Hello Wargames fans!


Just a quick update on the ROW situation. The boss made a statement the other day but to make it clearer for those that dont have access to Facebook and other media. Here is a more detailed version.

Guys, its Rich the boss here. This message is related to the ROW situation and how long it will take to get something moving.

We know there is lots of frustration out there about the delays, we can only apologise and seek to explain what is going on.

This undertaking is very complicated and as mentioned previously we are about to move warehouses and we don't have unlimited resources to do all this at once at least not properly. The ROW stock requires significant extra space to be allocated to it and so we cannot list the majority until that space is available be that in the UK or elsewhere :). We had hoped this would be quicker than it has been, but the change of new warehouse very close to the move date impacted these efforts. In a detailed survey we found asbestos in the previous target warehouse and reluctantly had to withdraw. However almost immediatley we had an alternate and in fact better location. So we have been focussing on getting that location up and running. The building works we are having done are almost complete but its difficult to say the exact completion and handover date.

We will try and keep people upto date but until we get the green light that building works are complete at the new Warehouse the clock can't really start to tick.

However one quick remark we would like to make is that these parallel efforts to supply rest of the world customers in no way breaches any suppliers current trade terms and conditions. We are a legitimate and well respected business and can and will operate within the law and will enthusiastically defend our right to carry out legitmate business in whatever way and means we have available.

This takes significant resources, the Warehouse move and build are costing the average price of a house in the UK, the ROW solution is costing approximately the same, legal advice etc is a significant chunk of funds and we also have to continue to maintain our reserves.

So just to clarify, we are doing it, it will happen as soon as we possibly can but as we are small we need to make sure we do it right and properly first time. Apologies for any false expecations we might have raised, but when it happens you will understand why we took our time.

Also, regarding Finecast we will be making a Finecast statement next week with our update on the situation.

Keep on wargaming!

All the best,

Rich.

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